Privacy Policy
Last Updated: January 2025
Our Commitment
Coastal Korea is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
Data We Collect
- Contact Information: Name, email address, phone number
- Usage Data: IP address, browser type, pages visited
- Communication Data: Messages sent through contact forms
- Cookie Data: Preferences and session information
How We Use Your Data
- Provide and deliver our travel services
- Respond to inquiries and communicate with you
- Improve our website and services
- Send marketing communications (with consent)
- Comply with legal obligations
Legal Basis for Processing
We process your data based on:
- Consent: For marketing communications and cookies
- Contract: To provide requested services
- Legitimate Interest: For business operations and improvements
- Legal Obligation: For tax and regulatory compliance
Data Retention
- Contact form submissions: 3 years
- Service records: 5 years
- Financial records: 7 years (legal requirement)
- Marketing data: Until consent withdrawn
Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, access controls, and regular security audits.
Your Rights
Under data protection law, you have the right to:
- Request access to your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with supervisory authorities
Third-Party Services
We may use services from third parties:
- Google Analytics - Website usage analysis
- Email service providers - Communication management
- Hosting services - Website infrastructure
International Transfers
Your data may be transferred to and processed in countries outside of Singapore. We ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance.
Contact Us
For questions about this privacy policy or to exercise your rights, contact us at:
Email: [email protected]
Phone: +65 6334 8726
Address: 6 Raffles Boulevard, #03-128 Marina Square, Singapore 039594